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Stop: 0x0000000A error

This article describes several causes and resolutions for a "Stop: 0x0000000A" error message that you receive either during or after the installation of Windows XP. This article is intended for advanced users.

SYMPTOMS
You receive a Stop error message with the following format during or after the installation of Windows XP:
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|Stop: 0x0000000A (parameter1, parameter2, parameter3, parameter4)|
|IRQL_NOT_LESS_OR_EQUAL |
|*** Address x has base at x - filename |
|__________________________________________________________________|

In this Stop error message, each parameter is a hexadecimal number that refers to a specific issue:

* Parameter 1 - An address that was referenced incorrectly.
* Parameter 2 - An IRQL that was required to access the memory.
* Parameter 3 - The type of access, where 0 is a read operation and 1 is a write operation.
* Parameter 4 - The address of the instruction that referenced memory in parameter 1


For example:
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STOP 0x0000000A (0xBFD14AAC, 0x000000FF, 0x00000000, 0x8000F67C)|
IRQL_NOT_LESS_OR_EQUAL |
***Address 8000f67c has base at 80001000 - hal.dll |
________________________________________________________________|


cause:
This Stop error message usually occurs during installation when there was an attempt in kernel mode to touch pageable memory at too high a process internal request level (IRQL). Typically, this error occurs when a driver uses an incorrect memory address. Other possible causes of this error include an incompatible device driver, a general hardware problem, or incompatible software.

RESOLUTION
When this Stop error message occurs, first try to resolve the issue by using the Windows Error Reporting tool that is automatically displayed when any error occurs. The Reporting tool sends an error report to Microsoft, and reports a fix or a workaround back to you immediately. If no fix or workaround is available, or if the fix or workaround reported by the tool does not resolve the error, then follow the methods in the "Advanced Troubleshooting" section.

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